See Private Lesson Policies: Cancellation and Makeup Policy

To Cancel a Lesson

• Click your Online Lessons link  (the link is at the bottom of most emails from the school and may be bookmarked for easy access).  

• Click “Cancel” next to the lesson you would like to cancel.

• A confirmation screen will appear for you to review and finalize the cancellation.

• You will receive a makeup credit.  Please note that makeup credits have no monetary value and cannot be used as tuition for future lessons.

To Schedule a Makeup Lesson

• Go to the menu in your online student portal and select “Makeups.” The screen will display all currently available makeup lessons.

• Click to select any available makeup lesson.

• You may schedule with your primary teacher (additional teacher options will be made available soon).

  If you do not see makeups that fit your schedule, check back again as new makeup lessons appear whenever a student cancels a lesson.